Frequently Asked Questions
Everything you need to know about your Dyce Games shopping experience.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging between 7-14 business days. You will receive a tracking number via email as soon as your order departs our warehouse.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. If you need a different size or color, we provide free exchanges to ensure you get the perfect fit.
How do I know which size to order?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against a similar garment you already own. If you are between sizes, we generally suggest sizing up for a more relaxed fit.
What payment methods do you accept?
Dyce Games accepts all major credit cards including Visa, Mastercard, and American Express. We also support digital wallets such as Apple Pay, Google Pay, and PayPal, as well as 'Buy Now, Pay Later' options like Klarna and Afterpay.
How should I care for my Dyce Games apparel?
To maintain the quality and longevity of our fabrics, we recommend machine washing cold with like colors and tumble drying on low. Avoid using bleach or ironing directly on printed graphics to prevent damage.
Are your materials sustainably sourced?
We are committed to ethical fashion. Dyce Games prioritizes suppliers that use organic cotton and recycled polyester. We continuously audit our manufacturing partners to ensure fair labor practices and reduced environmental impact.